but what choice do you have besides not purchasing the Excal in the first place. Personally, I think it's the
best I've seen on the beach. I've used them for the past 12 years. I've had very few break downs and once
]you're invested....you're invested. Many of us have no other choice than send it in and hope they are not
in the business of plain ripping folks off!! Any of the manufacturers could pull that stunt, but they wouldn't \
be around long.
I just put the info out there for the forum users to be aware. Their repair side of the house may just be going
through some growth pains, or the company may be reorganizing itself. We, as consumers, can only choose
to purchase or not, give them feedback on our likes and dislikes and let the chips fall where they may.
Just an FYI for all. Happy hunting to all of you!! Anyone want to meet up in Sebastian in Sept??