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Surf and Sand Forum

Re: Minelab update!!
In Response To: Minelab update!! ()

I posted on a different forum about the trouble I had getting my Sovereign GT repaired. It took 16 weeks. The excuse was the parts were not available and they had to order the parts. Others have had similar problems getting repairs done and their is always some kind of excuse. One gentleman said it took 6 weeks for a repair under warranty. Of course one of the salesmen at the facility in Fl chimed in and defended the company.

Minelab claims that they are aware of the problem and are taking action to open more repair centers in North America.

Before I ever purchase another Minelab machine (I own three) they will have to show considerable improvement in the time it takes to get a repair done.

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